To quickly find product support information, you can use this alphabetized list of our supported products.
View supported products
For Enterprise support, access the knowledge base, product downloads, updates, and other support information and services.
View Enterprise Support
Find out more about the technical support benefits available to you.
Technical Support Benefits Guide
Technical Support Benefit Supplement
Technical Support Product Matrix
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To stay current with your products, you can subscribe to various categories of information and even individual articles within the knowledge base. This information can include:
RSS feeds are also available.
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You can access technical forums, blogs, and articles in the PartnerNet group on Symantec Connect, using your PartnerNet username and password.
We offer sales support for resellers via phone and email. If you have questions about product licensing, product information, or policies, please call the reseller hotline at 888-780-7962 from 6 a.m. to 5 p.m. (PT) Monday through Friday. You can also e-mail channel sales support at email@example.com.
For resellers with issues involving licensing or maintenance corrections, new product downloads, licensing portal help, or install base reports, you can contact Customer Care at 800-721-3934 or firstname.lastname@example.org.